header logo
header logo
  • About us
  • Career
  • Contact
Information exchange and networking platform on current topics

DEFACTO Customer Centricity Day 2024

Information exchange and networking platform on current topics

DEFACTO Customer Centricity Day 2024

That was our agenda

1:00 p.m. - Welcome
1:30 - 5:30 p.m.: Exciting presentations and practical examples from renowned experts
Speaker
Miles and More, Outletcity Metzingen, TAKKT AG (kaiserkraft), ServiceNow
5:30 - 6:00 p.m.: Panel discussion on trends and current topics relating to customer centricity
6:00 - 7:30 p.m.: Get-together with drinks and finger food buffet
Date: 18.04.2024
Time: 13:00 (CET)
Location:
Design Office Frankfurt
Share

Our speakers

Frank Trefzer
Managing Director DACH, Tealium
Martin Grass
Managing Director, DEFACTO
Thomas Plennert
Director Business Development & Marketing, DEFACTO
Thomas Klein
Head of Advanced Analytics, Miles and More
Malina Schwab
Senior Sales Managerin, Emarsys
Timo Fuhrmann
Solution Sales Executive, Customer Workflows, ServiceNow
Julia Hager
Director Digital Marketing, kaiserkraft
Peter Kopf
Head of CRM & Marketing Automation, Outletcity Metzingen
Frank Trefzer
Managing Director DACH, Tealium
Martin Grass
Managing Director, DEFACTO
Thomas Plennert
Director Business Development & Marketing, DEFACTO
Thomas Klein
Head of Advanced Analytics, Miles and More
Malina Schwab
Senior Sales Managerin, Emarsys
Timo Fuhrmann
Solution Sales Executive, Customer Workflows, ServiceNow
Julia Hager
Director Digital Marketing, kaiserkraft
Peter Kopf
Head of CRM & Marketing Automation, Outletcity Metzingen

Latest news & trends

Blog (hochkant):Customer Data Platforms (CDPs): Der Schlüssel zu datengetriebenem Geschäftswachstum und personalisierten Marketingstrategien (hochkant)
Blog (hochkant):Customer Data Platforms (CDPs): Der Schlüssel zu datengetriebenem Geschäftswachstum und personalisierten Marketingstrategien (hochkant)
CDP

Customer Data Platforms (CDPs): The key to data-driven business growth and personalised marketing strategies

Link to Blog Artikel: Customer Data Platforms (CDPs): Der Schlüssel zu datengetriebenem Geschäftswachstum und personalisierten Marketingstrategien
Read more
DEFACTO x VerticalAds Group Co-Logo
News
DEFACTO is now part of the VerticalAds Group
Link to DEFACTO x VerticalAds Group
Read more
Jetzt lesen
PA
The path to cost-effective and efficient business processes
Process Automation
Link to Process Automation - Der Weg zu kostengünstigen und effizienten Business-Prozessen
Read more
CustomerService
Go for CX or go home!
Link to Go for CX or go home!
Read more
footer logo

OUR EXPERTISE

AI in customer management

Imprint

GTC

Data Privacy

Contact

Follow us
Follow us
Instagram Icon Black
LinkedIn Icon Black