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Information exchange and networking platform on current topics

DEFACTO Customer Centricity Day 2024

Information exchange and networking platform on current topics

DEFACTO Customer Centricity Day 2024

That was our agenda

1:00 p.m. - Welcome
1:30 - 5:30 p.m.: Exciting presentations and practical examples from renowned experts
Speaker
Miles and More, Outletcity Metzingen, TAKKT AG (kaiserkraft), ServiceNow
5:30 - 6:00 p.m.: Panel discussion on trends and current topics relating to customer centricity
6:00 - 7:30 p.m.: Get-together with drinks and finger food buffet
Date: 18.04.2024
Time: 11:00 (CET)
Location:
Design Office Frankfurt
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Our speakers

Frank Trefzer
Managing Director DACH, Tealium
Martin Grass
Managing Director, DEFACTO
Thomas Plennert
Director Business Development & Marketing, DEFACTO
Thomas Klein
Head of Advanced Analytics, Miles and More
Malina Schwab
Senior Sales Managerin, Emarsys
Timo Fuhrmann
Solution Sales Executive, Customer Workflows, ServiceNow
Julia Hager
Director Digital Marketing, kaiserkraft
Peter Kopf
Head of CRM & Marketing Automation, Outletcity Metzingen
Frank Trefzer
Managing Director DACH, Tealium
Martin Grass
Managing Director, DEFACTO
Thomas Plennert
Director Business Development & Marketing, DEFACTO
Thomas Klein
Head of Advanced Analytics, Miles and More
Malina Schwab
Senior Sales Managerin, Emarsys
Timo Fuhrmann
Solution Sales Executive, Customer Workflows, ServiceNow
Julia Hager
Director Digital Marketing, kaiserkraft
Peter Kopf
Head of CRM & Marketing Automation, Outletcity Metzingen

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