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What makes us special

At DEFACTO, you will be working in an innovative and future-proof industry. Customer management across all channels constantly offers new challenges and allows you to grow in the long term. In addition to the exciting work for internationally renowned brands and companies, you will find recognition and development opportunities with us. There are numerous prospects for your career here, you act independently and enjoy a lot of creative freedom in your tasks.

What makes us special

At DEFACTO, you will be working in an innovative and future-proof industry. Customer management across all channels constantly offers new challenges and allows you to grow in the long term. In addition to the exciting work for internationally renowned brands and companies, you will find recognition and development opportunities with us. There are numerous prospects for your career here, you act independently and enjoy a lot of creative freedom in your tasks.

What you can expect from us.

Variety.

You will work on multi-layered, agile and results-oriented projects. As we cultivate a comprehensive culture of innovation, you will always learn something new.

Growth.

At DEFACTO, your work is interdisciplinary. In cross-divisional teams, you will cooperate with many great people and constantly get to know new perspectives of your work.

Freedom of design.

At DEFACTO, you implement customer projects on your own responsibility. This allows you to shape your own development opportunities right from the start

Broad spectrum.

Our range of services is constantly expanding due to the constant change in the industry. You too can grow with it. Current topics include automation & AI, marketing technologies and loyalty management. And we are always open to your suggestions for innovation.

Eye level.

DEFACTO has flat hierarchies. This means you can contribute your own ideas at any time, actively exchange ideas with everyone and build a promising future in a successful company.

Trust, freedom, fairness.

At DEFACTO, we believe in trust: We give you responsibility and creative freedom so that you can develop your full potential. We offer you maximum flexibility in terms of time and place of work and fair, performance-related remuneration. Your commitment counts - and is appreciated.

Together.

Enjoy working together is one of our guiding principles. You work in a pleasant working environment. We pull together and communicate on a one-to-one basis. You can confidently leave your costume or suit in the wardrobe if you like.

Variety.

You will work on multi-layered, agile and results-oriented projects. As we cultivate a comprehensive culture of innovation, you will always learn something new.

Growth.

At DEFACTO, your work is interdisciplinary. In cross-divisional teams, you will cooperate with many great people and constantly get to know new perspectives of your work.

Freedom of design.

At DEFACTO, you implement customer projects on your own responsibility. This allows you to shape your own development opportunities right from the start

Broad spectrum.

Our range of services is constantly expanding due to the constant change in the industry. You too can grow with it. Current topics include automation & AI, marketing technologies and loyalty management. And we are always open to your suggestions for innovation.

Eye level.

DEFACTO has flat hierarchies. This means you can contribute your own ideas at any time, actively exchange ideas with everyone and build a promising future in a successful company.

Trust, freedom, fairness.

At DEFACTO, we believe in trust: We give you responsibility and creative freedom so that you can develop your full potential. We offer you maximum flexibility in terms of time and place of work and fair, performance-related remuneration. Your commitment counts - and is appreciated.

Together.

Enjoy working together is one of our guiding principles. You work in a pleasant working environment. We pull together and communicate on a one-to-one basis. You can confidently leave your costume or suit in the wardrobe if you like.
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AI in customer management

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